Shipping
We ship all our packages with Sendle and Australia Post. We ensure to get all orders processed within 24-48 Hours. Once shipped you will receive the tracking number via email. Please provide a secure and safe address for postage.
All orders are shipped from Caringbah, NSW, 2229
Local pick up and express shipping is also available, make sure to choose this at time of checkout.
Local Sydney Pickup
Miranda, NSW, 2228
If you have not received your items by the suggested dates below, please check your tracking number. Once items have been processed Ombra & Sole take no responsibility for lost, damaged, stolen or misplaced items, nor are we responsible for items delivered to the incorrect address or failed attempts at delivery.
Insurance is available at time of check out for peace of mind.
Flat rate shipping for all Domestic orders$9.80 (standard) Approx 3-24 business days depending on location
$12.95 (express) Approx 1-3 business days depending on location
$2.50 (Extra Cover ‡ if item is lost or damaged while being carried by Australia Post)
$2.95 (SOD - Signature on delivery, provides capture of signature at time of delivery)
FREE SHIPPING on all orders over $60, discount automatically applied at checkout. Australian Residents only.
* Due to COVID 19 shipping may be delayed.
International Orders
New Zealand
$14.80 (standard) $29.80 (express)
Rest of the World
$19.95 (standard) $34.95 (express)
$4.00 (Extra Cover ‡ if item is lost or damaged while being carried by Australia Post)
$5.00 (SOD - Signature on delivery, provides capture of signature at time of delivery)