Shipping
🚚 Shipping Information
We ship Australia-wide and internationally from Caringbah, NSW.
At Ombra & Sole, we aim to get your sun-safe goodies to you as quickly and securely as possible.
📦 Order Processing & Dispatch
All orders are shipped within 24–48 hours (excluding weekends and public holidays).
Once shipped, you’ll receive a tracking number via email.
Please ensure you provide a safe and secure delivery address.
🏠 Local Pickup or Delivery (Sutherland Shire NSW Only)
Prefer to collect your order or have it delivered for free?
Local Pickup Available from Miranda, NSW 2228
Simply select “Local Pickup” at checkout and we’ll contact you when your order is ready
🚛 Domestic Shipping (Australia)
We ship with Sendle and Australia Post.
| Shipping Method | Price | Estimated Delivery |
|---|---|---|
| Standard Shipping | $9.80 | Approx 3–10 business days* |
| Express Shipping | $12.95 | Approx 1–3 business days |
| Extra Cover (Optional) | +$2.50 | Protects against loss/damage |
| Signature on Delivery | +$2.95 | Signature required at delivery |
✅ FREE SHIPPING on all domestic orders over $89 (automatically applied at checkout)
*Shipping times vary by location. Remote or regional areas may take longer.
🌍 International Shipping
We ship worldwide!
New Zealand:
Standard: $14.80
Express: $29.80
Rest of the World:
Standard: $19.95
Express: $34.95
Extra Cover: +$4.00
Signature on Delivery: +$5.00
🔎 Tracking & Lost Parcels
If your order hasn’t arrived by the estimated time, check your tracking link first.
Once your parcel has been shipped, Ombra & Sole is not responsible for lost, stolen, or incorrectly delivered packages
Optional insurance and signature on delivery are available at checkout for added peace of mind.